Do we need an app, or would a web app do?
Not always an app. A progressive web app installs from the browser, works offline and sends push notifications, with no app store review. A native or cross-platform app makes sense when you need the app stores, deeper use of the device, or a desktop or kiosk install. We build both and will tell you which fits.
Native or one codebase: which should we choose?
One codebase usually costs less and keeps every platform in step, and for it we recommend Flutter. Native fits when the app leans hard on the device or only needs one platform. The prototype settles it.
Can we change the app without a new release?
Yes, for content. With designEdit behind the app, your team changes text, images, video and settings, previews the new version and, once it is approved, publishes it to every phone, tablet, desktop and kiosk at once. Earlier versions stay in the history. New features still go out as an app update.
Who on our team can change the app's content?
Anyone you give a role to. designEdit has roles and per-app access, so one person can draft a change while another approves what goes live. Every edit, role change and sign-in is kept in an activity trail, so you can see who changed what and when. Content can also be kept in more than one language.
What does an app cost?
It depends on the platforms, what the app has to do and what it connects to. The blueprint and prototype work that out, and you have a price for the build before you commit to it. If you already have a blueprint or designs, we price the build from those instead.
Who publishes the app to the App Store and Google Play?
Whichever suits you. Your team can publish it, or we take care of it for you, from the store listings to each store's review.
What happens after launch?
Apple, Google and Microsoft update their systems every year, so an app needs regular updates to keep working. Support carries on for as long as you want it, on terms we agree with you: updates, new features and hosting for the backend.
Where will the backend be hosted?
We usually recommend AWS. It has a managed service for almost everything, and with its serverless options there are no servers to patch or look after: the backend scales up for a rush, back down afterwards, and you pay for what is used. But it's your call: we also work with other cloud providers, your own servers or the hosting you already have, in the region you choose.
Can you take over an app someone else built?
Yes. We start with a review of what you have. Most of the time we work in what is there, and when it's time to replace it, we do it in stages.
What happens if we stop working with you?
You keep running what we built. We work with you to choose the licence model that fits, whether you want us to keep looking after it or plan to take it in-house.